Create Return and Reposition Loads

Go to Carrier Operations → Load Management → Loads → Dispatch.

Return Load

Return loads can be created from two different sections:

1. Create a Return load from the selected load’s delivery to its origin. To use this option, select the load you would like to create a return load for and click  next to the driver/asset assignment it will be connected to.
2. Create a Return load from the load’s delivery to its origin. To use this option, open planned loads by clicking the button and then select the button next to the load.

A window will open with the options to create either a Non-Revenue Return load or a Revenue Return load.

Non-Revenue Return Load

A New Load Entry screen will open with the following details entered:

• Job Type = Empty (the Driver in the Asset Assignment will need to have rates set up for this job type)
• Customer = Carrier’s Holding Shipper; this customer cannot be invoiced as this is a non-revenue load
• Pickup Location = Delivery location of the selected load; pickup date will need to be entered
• Trailer = Assigned trailer of the selected load, or the default trailer if the selected load has no trailer assigned
• Delivery Location = Pickup location of the selected load; delivery date will need to be entered
• Load Service Details = Service type of selected load
• Carrier Miles = Calculates the miles between the two locations.
• Link To = Link to the selected load will be turned on by default; switch the toggle if the loads should not be linked

Click Save to create the Return load. If linked, the loads will be grouped together in the planned loads view. Also, both loads will be dispatched together unless the main load had been dispatched prior to creating the linked load. Click on the button to dispatch both of the loads.

When the loads are dispatched, they will move to the Active Loads tab. The return load will need to be updated in Active Loads and marked as Delivered just like any other load.

Revenue Return Load

A New Load Entry screen will open with the following details entered:

• Job Type = Empty (the Driver in the Asset Assignment will need to have rates set up for this job type)
• Customer = Enter the customer that will be invoiced for the return load
• Pickup Location = Delivery location of the selected load; pickup date will need to be entered
• Trailer = Assigned trailer of the selected load, or the default trailer if the selected load has no trailer assigned
• Delivery Location = Pickup location of the selected load; delivery date will need to be entered
• Load Service Details = Service type of selected load
• Carrier Miles = Calculates the miles between the two locations
• Shipper Price = Enter the price the customer will be invoiced for the return load
• Link To = Link to the selected load is toggled off by default; switch the toggle on to link the two loads together

When all required fields have been entered, click Accept Load to create the Return load. If linked, the loads will be grouped together in the planned loads view. Also, both loads will be dispatched together unless the main load had been dispatched prior to creating the linked load. Click on the button next to each load to dispatch.

When each load is dispatched, it will move to the Active Loads tab. Each load will need to be updated in Active Loads and marked as Delivered just like any other loads.

Reposition Load

Reposition loads can be created from two different sections:

1. Create a Reposition load from the Asset Assignment’s last location by clicking the button on the Asset Assignment.
2. Create a Reposition load from the load’s last location by opening the planned loads by clicking the button and selecting the button next to the load.

A window will open with the options to create a Non-Revenue Reposition or a Revenue Reposition load.

Non-Revenue Reposition Load

A New Load Entry screen will open with the following details entered:

• Job Type = Empty (the Driver in the Asset Assignment will need to have rates set up for this job type)
• Customer = Carrier’s Holding Shipper; this customer cannot be invoiced as this is a non-revenue load
• Pickup Location = Asset’s last location; pickup date will need to be entered
• Trailer = Assigned trailer of the selected load, or the default trailer if the selected load has no trailer assigned
• Delivery Location = Delivery location and delivery date will need to be entered
• Load Service Details = Service type of selected load
• Carrier Miles = Calculates the miles between the two locations

Click Save to create the Reposition load. If linked, the loads will be grouped together in the planned loads view. Also, both loads will be dispatched together unless the main load had been dispatched prior to creating the linked load. Click the button to dispatch the load(s).

When the loads are dispatched, they will move to the Active Loads tab. The reposition load will need to be updated in Active Loads and marked as Delivered just like any other load.

Revenue Reposition Load

A New Load Entry screen will open with the following details entered:

• Job Type = Empty (the Driver in the Asset Assignment will need to have rates set up for this job type)
• Customer = Enter the customer that will be invoiced for the reposition load
• Pickup Location = Asset’s last location; pickup date will need to be entered
• Trailer = Assigned trailer of the selected load, or the default trailer if the selected load has no trailer assigned
• Delivery Location = Delivery location and delivery date will need to be entered
• Load Service Details = Service type of selected load
• Carrier Miles = Calculates the miles between the two locations.
• Shipper Price = Enter the price the customer will be invoiced for the return load

When all required fields have been entered, click Accept Load to create the Reposition load. If linked, the loads will be grouped together in the planned loads view. Also, both loads will be dispatched together unless the main load had been dispatched prior to creating the linked load. Click the button to dispatch the load(s).

When the loads are dispatched, they will move to the Active Loads tab. The reposition load will need to be updated in Active Loads and marked as Delivered just like any other load.