MyCarrierPortal Integration Process

Integrating with MyCarrierPortal for carrier onboarding is a two-step process.

1. Set up the interface with MyCarrierPortal
• The customer will contact MyCarrierPortal at help@assureassist.com or 818-453-8591
• MyCarrierPortal will validate subscriptions and issue a Username and Password
• Provide this Username and Password to support@go-eka.com
2. Configure EKA Omni TMS in Administration → Configurations → Company → Carrier Qualification Provider
• Select MCP as the Carrier Provider
• Enter provided username and password
• Tick the box for Onboarding services
• Tick the box for Assure Assist monitoring services

Integration is immediately available once credentials are entered. If carriers have been added to MyCarrierPortal prior to the integration date, EKA can perform a one-time sync that can pull all carriers from a specific date. For example, if your brokerage starts using MyCarrierPortal on May 1 but does not complete the integration with EKA until June 1, EKA can pull all carriers from May 1. Any new carriers post-integration will be created through the normal process.

For more information on the service offered with MyCarrierPortal click here.

To start taking advantage of these automated interfaces, contact the EKA Customer Success team at support@go-eka.com.