To adjust a receivable, go to Finance → Receivables. For more information on the Receivables home page click here.
Locate the load that needs adjusting by applying filters.
Click on the icon at the end of the row.
A window will open with several tabs. Select the Adjustments tab to begin.
Enter the details about the adjustment. Upload any supporting documentation by selecting the Add File option. When ready, click Save Changes to save the adjustment to the receivable. Click Close to exit without saving.
Toggle Add Carrier Adjustment to adjust the carrier price.
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