A payable can be adjusted from the Payables home page. For more information on the Payables home page, click here.
Locate the Load that needs adjusting by applying filters.
Click on the icon at the end of the row.
A window will open with an Adjustments tab available.
Enter the details about the adjustment. Upload any supporting documentation by selecting the Add File option. When ready, click Save Changes to save the adjustment to the payable. Click Close to exit without saving.
Toggle Add Shipper Adjustment to adjust the shipper price.