Accept / Reject Tendered Load

Customers can direct a specific load to your carrier board and the status of your Load Price and Book Now offers can be found in Loads → Tendered/Accept Loads. 

*Hint:  Customers may be tendering by route guide or as a general tender.  For repeat freight negotiations solicit your customer to be included in a route guide. 

Click the arrow next to the load to view load details and response options. 

1. Load Details
2. Customer Contact Details
3. Accept Price
4. Reject Load

To accept the customer offer, click Accept Price. A confirmation window will open for review. Click Confirm to accept the price. The acceptance will be sent to the customer for final confirmation and load assignment. Click Cancel to return back to the load details page.

To reject the customer’s offer, click Reject Load. A confirmation window will appear. Click Reject Load to continue with the rejection. Once rejected, the load will be removed from the Tendered/Accept Loads list. Click Cancel to return to the load details page.

Details and instructions on the remaining negotiation functionality are included in the Negotiations section.