Access to the EKA portal is by invitation only, initiated by your customer. Each user in your organization will need to have their own access to the site.
Once a customer has completed an invitation, an email like the example below will be sent to the added email address from email@example.com.
*If you do not receive an expected invite in your Inbox, please check the junk/spam folder as email security may restrict delivery of “no reply” senders.
Upon receipt of the invitation, click on the Login button to open the EKA portal login in your preferred browser.
*Failure to respond promptly may allow the invite to terminate.
Accepting the Invite and Updating Individual Settings
When you select the login link and launch an EKA session in your browser, the first screen you see should be:
*Hint: Fields highlighted with the are required to complete a form. The rest are optional.
A new username is NOT required but you will be required to add the temporary password in order to update to your own personal password. After updating your password, you are welcome to update your contact information.
Identify Your Personal Menu
Your personal menu is located in the upper right corner of the screen where your name and company name appear.
Select which role and customer you wish to be working in.
*Hint: As you become more comfortable in the application, you are able to keep more than one session of EKA open at a time in separate roles so you can keep multiple functions active simultaneously.