To add a service exception to a load, select Exceptions from the drop down menu. Click Add Exception to open the entry form.
Click the icon to save or the icon to discard changes.
To edit the notes for an exception, click the icon, make the changes and click the icon to save or the icon to discard changes.
To delete an exception, click the .
An Exceptions indicator will appear in the progress bar of a load and be visible to your customer.