To Reject a Carrier login as a Broker Administrator and go to Administration → Carriers.
Select either the New Carriers tab or the Inactive Carriers tab. To find the appropriate Carrier either use the Search box or navigate through the pages at the bottom of the table.
At the end of each row in the table is a column named Actions. Click the icon to reject the carrier.
A window will pop up asking for a reason to be entered. Click Reject once you confirm your reason and the carrier will be updated immediately. If you change your mind simply click Cancel to go back to the carrier page.