To set or adjust a customer/shipper credit limit login as a Carrier Administrator and go to Carrier Admin → Customers/Shippers.
From the Active Customers/Shippers tab, locate the appropriate Customer/Shipper.
Click on the name of the customer/shipper to open the shipper profile and click the Edit button.
Locate the section called Contracts and Awards. Update the Credit Limit field. Once changes are complete, press Save at the top of the page. Click Cancel to discard any changes.