To generate the Canceled Loads Report, go to Finance → Reports or Operations → Tools → Reports. There is a user level setting to enable Operational reports when accessing the report from the Operations role. If an unauthorized error shows, contact your administrator and refer to this article for more information on updating the setting.
Select Canceled Loads Report from the Report Type list. Required fields are marked with .
Click Submit to view a summary of the report on the page.
To include accepted loads, check the Include Accepted Loads checkbox.
Check the Email and/or Mailbox checkbox to determine where the report is sent and then click Generate CSV. The report will be generated and sent to your mailbox and/or email.
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