To make load adjustments to both carrier costs and shipper invoices, go to Carrier Operations → Load Management → Loads → Delivered Loads.
Carrier Cost Adjustments
On the Carrier/Owner Operator/Driver Settlement tab, click on the next to the appropriate load.
In the Adjustments section, click the to enter the adjustment details.
Enter Adjustment Description, Type and Price. If needed, upload a supporting document by selecting Choose File.
To add a Shipper Invoice Adjustment, toggle the Add Shipper Invoice Adjustment Option.
Click Save to save the entry or Close to discard without saving.
Once an adjustment is added it cannot be edited. To reverse and remove the adjustment, click the icon. The adjustment will be removed from the load immediately.
Shipper Price Adjustments
On the Customer/Shipper Invoicing tab, click on the next to the appropriate load.
In the Adjustments section, click the to enter the adjustment details.
Enter Adjustment Description, Type and Price. If needed, upload a supporting document by selecting Choose File.
To add a Carrier Settlement Adjustment, toggle the Add Carrier Settlement Adjustment Option.
Click Save to save the entry or Close to discard without saving.
Once an adjustment is added it cannot be edited. To reverse and remove the adjustment, click the . The adjustment will be removed from the load immediately.
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