If a shipper invoice is not paid in full, use the Partial Payment function to apply the funds.
In the Receivables home page, use the filters or enter Load ID/Ref Nbr to locate the load for partial payment.
Click on the icon at the end of the row for the partially-paid load.
A screen will open with several available tabs. Click to the Partial tab. Enter the Amount to Apply and select Save. The Adjusted Receivable field will update immediately to show the remaining balance.
The status of the Receivable will update to Partially Paid.
Click on the links below for more information about the other tabs on this page.