Reject Customer/Shipper

To reject a Customer/Shipper go to Administration → Customers/Shippers or to Operations → Customers/Shippers (this requires special user rights set by an Administrator).

For Administration, in the New Customers/Shippers tab find the appropriate Customer/Shipper either using the Search box or navigating through the pages at the bottom of the table. At the end of each row in the table is a column named Actions. Click the  icon to reject the customer/shipper.

For Operations, click in the  at the end of the customer row. The Reject option is only available for customers/shippers with the status of Pending Approval.

A window will pop up asking for a reason to be entered. Click Reject once you confirm your reason and the customer/shipper will be updated immediately. If you change your mind simply click Cancel to go back to the customer/shipper page.