Go to Finance → Payables → Payments. Click the Filter button to view payments.
Only payments with reference numbers will show and can be voided. To void a payment, select the void payment checkbox and then click the Void Payments button. The void payment modal will open which shows the payment details.
Click the Void button to continue. A warning message will show.
Click Confirm to void the payment. A confirmation screen will show.
Click the Close button. The payment will show as void once the request is completed and the load(s) will be able to be paid again using a different reference number.