To setup or remove the Preferred Customer/Shipper designation login as a Broker Administrator and go to Administration → Customers/Shippers.
In the Active Customers/Shippers tab find the appropriate Customer/Shipper either using the Search box or navigating through the pages at the bottom of the table.
All the customers/shippers with green names are already Preferred while blue is the default for all others.
Each row contains buttons to perform various actions on the customers/shippers.
Convert an active customer/shipper to preferred by clicking the icon.
Remove the preferred designation by clicking the icon.
These changes will be updated immediately in the application.