Stop off charges can be configured for specific customers. For information about how these are applied to loads, refer to this article. This feature utilizes the Customer Accessorial Charges table. Refer to this article for more information.
Contact EKA Admin to enable the auto rated stop off charges feature.
Go to Carrier Admin → Customers/Shippers.
From the Active Customers/Shippers tab find the appropriate Customer either using the Search box or navigating through the pages at the bottom of the table. Click on the Customer/Shipper’s name to open the profile.
Navigate to the Payments tab.
Locate the Accessorials - Auto Rated Stop Off Charge section near the bottom of the page.
Click Edit to open the section and then select the checkbox to enable the feature. An input will appear to set the maximum extra stop off charges.
Click Save to confirm. A message will appear when the setup for these accessorial charges is incomplete.
In the Accessorial Charges table, click Add and then in the description list, locate the Stop Off Charges. Select each Stop Off Charge, which is determined by the setting above and create an entry for each.
The numbered Stop Off Charges will be type other and include a description with the number. This description is not editable.
The last Stop Off Charge will display with a plus sign.
Once all Stop Off Charges have been added, the section above will display a setup complete message.
If the setup is incomplete, the feature will not work.
If the maximum number of Stop Off Charges is changed, the existing numbered stop off charges will be removed and will need to be added again.
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