To make load adjustments to both carrier costs and shipper invoices, go to Operations → Load Management → Loads → Delivered Loads.
Carrier Cost Adjustments
Carrier cost adjustments can be made in the Carrier Settlement view of the Delivered Loads tab.
Click on the next to the appropriate load. In the Adjustments section, click the to enter the adjustment details.
Enter Adjustment Description, Type and Price. If needed, upload a supporting document by selecting Upload File.
To add a Shipper Invoice Adjustment, toggle the Add Shipper Invoice Adjustment Option.
Click Save to save the adjustment or Close to exit without saving.
Once an adjustment is added it cannot be edited. To reverse and remove the adjustment, click the . The adjustment will be removed from the load immediately.
Shipper Price Adjustments
Shipper price adjustments can be made in the Shipper Invoicing view of the Delivered Loads tab.
Click on the next to the appropriate load. In the Adjustments section, click the to enter the adjustment details.
Enter Adjustment Description, Type and Price. If needed, upload a supporting document by selecting Upload File.
To add a Carrier Settlement Adjustment, toggle the Add Carrier Settlement Adjustment Option.
Click Save to save the adjustment or Close to exit without saving.
Once an adjustment is added it cannot be edited. To reverse and remove the adjustment, click the . The adjustment will be removed from the load immediately.
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