Manage Events and Notifications

Go to Carrier Operations → Tools →  Logs/Notifications. You will see the Events screen with a list of events.

Add Event

Click on the icon to add an event. This will open a window where you can create an event. The fields labeled with  are required.

Click the Save button to add the event.

Edit Event

To edit an event that hasn’t been read and/or resolved, click the  icon. This will pop up a window where you can edit the event. The fields that are faded out cannot be edited. 

Click the Save button to save any changes.

Notifications

Events added as action required or action required by date will create notifications. To see notifications, go to the Notifications tab in Logs/Notifications.

Notifications will show in dispatch on the asset with the  icon. To view the notification, hover over that icon.

If the notification has an expiry date, the  icon will no longer show on the asset after that date if it has not been manually resolved.

To mark a notification as resolved, click the button from the Notifications tab in Logs/Notifications. The  icon will no longer show on the asset after it has been resolved.

To mark a notification as read, click the  button.

The notification will update with information on who read and resolved it and when.