Customer Transaction Status Report

To generate the Customer Transaction Status Report, go to Carrier Operations → Tools → Reports. There is a user level setting to enable Operational reports. If an unauthorized error shows, contact your administrator and refer to this article for more information on updating the setting.

Select Customer Transaction Status Report from the Report Type list. Enter the Customer, Time Frame, and Select By Date.

Check the Email and/or Mailbox checkbox to determine where the report is sent and then click Generate CSV. The report will be generated and sent to your mailbox and/or email.